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Request Technical Assistance

REMS TA Center staff are available via email or our toll-free phone line to respond to your direct requests for technical assistance on a variety of topics, from questions about registering for a webinar or scheduling a training event, to topical inquiries about new issues in emergency management.

How do I request Technical Assistance from the REMS TA Center?

Please complete and submit our TA Request Form. file icon We will respond within 2 business days of receipt.

Call our toll-free telephone number, 1-855-781-REMS [7367]. phone icon Our hours of operation are Monday to Friday, 9:00 a.m. to 5:00 p.m., EST. If you are prompted to leave a voice message, we will respond within two business days of receipt.

REMS TA Center staff are available via email or our toll-free phone line to respond to your direct requests for technical assistance on a variety of topics, from questions about registering for a webinar or scheduling a training event, to topical inquiries about new issues in emergency management.

Sign up for our Mailing List!

If you would like to receive e-mail notifications regarding the availability of upcoming webinars, trainings, new information and other REMS TA Center events, send a notification request. mail icon We will let you know when new resources become available.

Share your Feedback!

We always welcome your input on the resources available on our website, and suggestions for additional resources you would find helpful. Drop us a note mail icon to share your feedback, or to let us know about a high-quality plan or plan component, novel or innovative practice, or a story of lessons learned from an actual emergency you would like to contribute to the field.

Sample Questions We Answer

  • What is the new Federal guidance for emergency operations plan development, and how does it differ from what was provided before?
  • What if I am registered for a webinar and cannot find my confirmation email?
  • Where can I find sample tools to help with my assessment process?
  • Do you offer trainings for delivery on-site?
  • Where can I find real-life examples of emergency operations planning practices implemented by schools and school districts just like mine?
  • How do I know if my school is compliant with the latest National Incident Management System (NIMS) guidelines and requirements?
  • I would like to be better prepared for dealing with an Active Shooter situation on my campus. Do you provide topic-specific webinars or online trainings?

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