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Continuity of Operations (COOP) Annex

This annex describes how an IHE will help ensure essential functions continue during an emergency and its immediate aftermath. Essential functions include business services (e.g., payroll and purchasing), communication (internal and external), computer and systems support, facilities maintenance, safety and security, and continuity of teaching and learning.

The planning team should consider the following when developing its goals, objectives, and courses of action:

  • How the COOP will be designed so that it can be activated at any time and sustained for up to 30 days
  • How the COOP will set priorities for re-establishing essential functions, such as restoration of IHE operations, and maintaining the safety and well-being of students and the learning environment
  • How COOP will ensure students receive related services (e.g., financial aid, instruction, food, and housing for residents) in the event of a prolonged closure
  • Whether to develop agreements with other institutions to prepare for situations, such as a hurricane, where the IHE may not be able to provide routine services for long periods of time